Testimonials

Caroline Kats, of Doctors Billing Service in San Francisco, has been doing the billing for my (4-doctor) podiatry practice for the past five years. I have been in practice for 36 years. Caroline has done a spectacular job. She has been more than twice as good as any other "biller" the practice has ever used. Even my tightfisted wife/office manager would tell you Caroline is a VERY COMPETENT angel who, day after day, does our billing/collections perfectly.

When a patient calls about their bill and my office staff refers them to Caroline for answers, Caroline not only addresses the patient’s concerns, but she does it in a way that both calms the patient down and also gets the patient to pay the outstanding amount! I would write that sentence over again, but I am sure you get it. Caroline gets the office its payment and does not offend the patient in the process. She will reduce your rejections and denials. With her 20+ years of experience in medical billing and collections, she is able to collect maximum revenue for your practice in a minimal amount of time, while helping to alleviate costs and hassle for your organization.

Many of you probably know I practice law as well as podiatry. Some of you know my law office specializes in the representation of health care providers against insurance entities for claims not paid. When Caroline is unsuccessful in collecting a payment from an insurance company, she forwards the claim to me for prosecution. I can tell you, based on five years experience, the claims Caroline can’t get paid are claims no one could get paid – short of an attorney prepared to go to arbitration or to an ALL hearing. In fact, none of the billing departments at the large radiation oncology groups I represent weekly, against medicare, are as thorough and as effective as Caroline.

Most billing services want you to switch your billing processing to their system. However, What if you like your existing billing system and heavily invested in it and don’t wish to switch? All you really want is for the billing service to do your billing on your existing system. She can do that!

If you are not happy with your in-office biller or you‘re out-of-office billing service you should give an exceptional Doctor‘s Billing Service a call today! Caroline will minimize your outstanding claims and optimize your cash flow with her consistency. Save money – no clearing house needed, no claim forms to buy, no follow-ups, no printing claim forms for secondary’s insurance no staying on the phone all day with insurance companies.

SHE DOES ALL THIS FOR YOU!!!

No other medical billing services match Doctors Billing Service. For a low price, please call Caroline today to find out how she can help you maximize your revenues.

D.M., DPM

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Doctors Billing Service has done a fantastic job with the billing and collection for my practice. Their billing is prompt and accurate and the patients are very happy with the customer service they provide. I highly recommend their service!

Thanks Caroline!

S.J, DPM

I have been very happy with DBS with regard to the follow up on claims and collections. Since my practice deals with primary workers compensation along with qualified medical evaluation, Caroline’s turnaround time is excellent. I have been extremely happy with her effort, my collection ratio, and the overall due diligence, not only with the following up on claims and collections, but the ability to communicate regarding billing issues. I would highly recommend DBS for her expertise and organizational skills and her collections to the max!

R.V., DPM

Doctors Billing Service and its owner Caroline, have been a pleasure to work with. I have been in contract with DBS since 2003, and immediately saw an increase in our collections. I was very pleased when the company was able to successfully appeal wrongful denials of the claims. I can now spend more time on what I enjoy doing the most — treating my patients. I highly recommend DBS. They are responsible, competent, punctual and very experienced.

N.K., Ph.D.

We are very pleased and completely worry-free about our billing because of Doctors Billing Service. Caroline was highly recommended by our podiatric friend and that was the best decision we’ve ever made since we started our own clinic two and a half years ago. We really appreciate her dedication and hard work. DBS has increased our revenue.

Y.O., DPM

I have been working with Caroline at Doctors Billing Service for more than 17 years. Caroline is very professional and does a fantastic job on collections, and is extremely prompt and extremely efficient. I recommend DBS. She will eliminate your medical billing headaches at a reasonable price.

A.C., DPM

After more than 35 years of practice and having used many in-house and off-site medical & surgical billing companies, I must say, by far, that Doctors Billing Service is the most proficient, courteous and accurate of any of them. I have used DBS for more than 18 years and she is highly recommended.

L.W., DPM

I started working with Caroline 6 years ago when I opened my practice. She was recommended to me by a fellow colleague. She has provided excellent billing technique for the last 6 years. She is very fast, precise, professional yet friendly to staff and patients. I would honesty say my practice would not be as good if it wasn’t for her! Since then, I have recommended DBS to 3-4 colleagues and everyone is very happy with her work!

F.P., DPM

Without a doubt the best billing service! DBS/Caroline was always available to answer my questions. Bills went out in a timely fashion. Before we hired DBS, I would hear patient complaints all the time. Now with DBS, all our billing issues are handled and collection revenue increased. I am very pleased with her services and professionalism.

J.M., DPM

Caroline has been providing my office outstanding services for the past 7 years. I am very pleased with her results in collections and her expertise in podiatric billing. She is always taking time to explain billing inquires to patients. I would recommend her services, as she provides excellent services, and is always in contact with my office if needed.

J.R., DPM

I have been working with Doctors Billing Service/Caroline since 1995. They are extremely helpful, provide great customer service, and reliable and fast turnaround on collections. They provide affordable rates and I highly recommend DBS. I feel very fortunate to have found a billing company that I can trust and know that it brings me positive revenue on a monthly basis due to their timely billing submissions/collections. I must say that working with them for over 17 years should speak louder than words.

B.L., DPM

Doctors Billing Services

Testimonials